Shipping policy

At this time, Bold MFG ships merchandise only to locations within the continental United States and not to international locations. Bold MFG does not ship to Alaska, Hawaii, Puerto Rico, Guam, or the US Virgin Islands. 

The risk of loss and title for all merchandise ordered on this site pass to you when the merchandise is delivered to the shipping carrier. If the shipping carrier has a shipment that can't be found or puts an exception to the delivery, our policy is to wait up to 3-weeks for the shipment to arrive before issuing a refund or sending out a new product for replacement.  If the shipping carrier damages a shipment, a new item will be shipped out to you in 15 days or less.

It is essential that you inspect the package at the time of delivery. Ask the freight carrier for a copy of the delivery receipt. It is your responsibility to check that all items are correct and all pieces accounted for before you sign. If the product is damaged in shipping, you may choose to refuse the delivery. If you decide to refuse the delivery, you must note the damages on the delivery receipt. With the proper documentation, Bold MFG will be happy to assist you in any damage claim.